How do I buy an item?
You can order furniture items directly online. Just follow the purchase menu navigation of the chosen item/items. We will then confirm the order by sending an order confirmation e-mail within 2 working days.

We are happy to assist in buying an item over the phone: 0049-721-5687797 (Mon - Fri 10.00h - 18.00h and Sat 11.00h - 16.00h) or send an e-mail anytime to: info@velvet-point.de and we will get back to you as soon as possible during our business hours.

Of course you can purchase all items directly at our showroom.  

How to pay?
By online purchasing we can offer the following payment methods:

- Pre-payment by bank transfer
- Giropay
- SOFORT Überweisung
- PayPal
- Creditcard (We accept Mastercard or VISA).

Credit card statements are carried out by:
"BS PAYONE GmbH · Niederlassung Kiel: Fraunhoferstraße 2-4 · 24118 Kiel, Germany - Sitz der Gesellschaft: Frankfurt - Amtsgericht Frankfurt HRB 28 985 - Geschäftsführer: Niklaus Santschi, Dr. Götz Möller, Jan Kanieß, Carl Frederic Zitscher - Ein Unternehmen der Sparkassen-Finanzgruppe".

How do I get my article?
Please notice the delivery price for your destination of the particular item. Choose your country or region and the delivery price with the approximate delivery time will show automatically.

If your country is not specified, please send us an email with the destination and postal code and we will provide an offer for you. We will arrange the delivery within Germany, all EU countries (mainland) and Switzerland.

If you want to buy multiple items to the same destination, we will gladly provide an offer for combined delivery. Please send us an email with the chosen item, your destination and postal code.

For small packageable items (max. parcel size 120cm x 60cm x 60cm, total weight 31,5kg) we can also offer world-wide shipping.

Further information about shipping possibilities is provided here.